FAQ

We use a cutting-edge GPS-based staff management app, enabling real-time location tracking, shift verification, and incident reporting. This ensures constant visibility, compliance, and accountability of our officers on duty.

Absolutely. All incident reports are digitally completed, time-stamped, and professionally formatted. Trained officers complete them post-incident, and reports are automatically shared with clients and archived securely for future reference, ensuring full transparency.

Yes. Our services are completely Bespoke to match the unique operational, cultural, and risk profiles of each client. Pricing is competitive and transparent, with tailored packages for sectors such as retail, religious institutions, public authorities, and events

We are a nationwide security provider. Thanks to our advanced workforce deployment system, we can assign vetted officers across the entire USA, ensuring quick mobilization and coverage wherever required.

Yes, we are:

• Public liability insured up to £5 million

• Employers’ liability insured up to £10 million

• Safe Contractor certified for health, safety, modern slavery, anti-bribery, GDPR,

and quality compliance

• ISO-aligned in quality assurance (ISO 9001) and health & safety practices (ISO

45001)

We operate under a structured Quality Assurance Policy and an up-to-date Health & Safety

Policy that align with ISO 9001 and Safe Contractor standards. This includes:

• Internal audits

• Staff performance reviews

• Continuous improvement programs

• Client satisfaction feedback loops

Yes. We provide professional concierge services integrated with security duties, especially

in municipal and public-facing environments. Our officers are trained in customer service,

access control, and digital systems management, making them well-suited for reception or

front-of-house duties.

Yes. 247 Security Solutions Ltd offers an enhanced AI-driven CCTV monitoring system designed specifically to detect, prevent, and mitigate incidents of shoplifting and suspicious behaviour in real time.

Our CCTV operations are:

• AI-enhanced, providing automated behaviour analysis and real-time alerts

• Monitored by trained operators to ensure immediate response and escalation

• Integrated with client-specific security protocols

• Fully GDPR-compliant, ensuring legal and ethical handling of recorded data

We proudly collaborate with Quantum Eye Limited, a technology partner specialising in integrated security intelligence, to continually evolve our CCTV analytics and loss prevention strategies. This partnership enables us to deliver cutting-edge solutions that directly address theft and safety risks in the retail and commercial sectors.